Refund & Cancellation Policy

Last updated: June 11, 2026

This policy describes how refunds and cancellations work for purchases made through Zensei, operated by Devpunya.

1. Digital Products

Zensei sells digital products and services only — readings, reports, and subscription access. Because digital content is delivered immediately, purchases are generally non-refundable once the content has been delivered or accessed, except as described below.

2. When Refunds Are Available

You are eligible for a refund if:

• You were charged but did not receive the purchased content due to a technical failure on our side, and we are unable to deliver it within a reasonable time;
• You were charged more than once for the same purchase; or
• Your jurisdiction's consumer law grants you a refund right that cannot be waived.

3. Subscriptions & Cancellation

Subscriptions renew automatically until cancelled. You can cancel at any time; cancellation stops future renewals, and you retain access until the end of the current billing period. Amounts already billed for the current period are not refunded, except where required by law or by the app store through which you subscribed.

If you subscribed through the Play Store or Apple App Store, cancellations and refunds are handled through that store's own process.

4. How to Request a Refund

Email support@devpunya.com within 7 days of the charge, with the email address used for the purchase, the date and amount of the transaction, and a brief description of the issue.

5. Processing Time

Approved refunds are processed to the original payment method within 5–10 business days, depending on your bank or payment provider.

6. Contact

Questions about this policy: support@devpunya.com.